Legal

Privacy Policy

Effective: August 31, 2026

1. Scope

This policy explains how Complex Billing Ltd, 65 Shipchenski prohod Str, #218, 1574 Sofia, Bulgaria, handles information when you visit this informational website. It applies to this website only. Applications and other services may have separate privacy notices.

2. Information processed

The site does not provide user accounts, payment forms, advertising, or analytics. When you access it, internet infrastructure providers may process ordinary request and security data such as your IP address, browser or device information, requested URL, request time, and diagnostic information.

If you contact us by email, we process the information you send, including your email address and message contents.

3. Purposes

Information is processed as reasonably necessary to deliver the website, maintain security and availability, diagnose faults, prevent abuse, respond to enquiries, and comply with applicable legal obligations.

4. Cookies and similar technology

The website does not intentionally use application cookies or tracking pixels. Our infrastructure provider may use strictly necessary security or abuse-prevention mechanisms depending on its configuration.

5. Service providers and disclosure

Website traffic is delivered through Cloudflare. Information may also be disclosed to professional advisers, authorities, or other parties where reasonably necessary to comply with law, protect rights or security, or operate the website.

6. Retention

Infrastructure and security records are retained only for the periods used by the relevant provider or reasonably required for security and legal purposes. Email correspondence is retained for as long as reasonably necessary to address the enquiry and maintain appropriate business records.

7. International processing

Internet services may process information in more than one country. Where applicable, reasonable safeguards are used for international transfers.

8. Your choices and rights

Depending on your location, you may have rights regarding personal information, including access, correction, deletion, objection, or restriction. Contact us to make a request. Some information may be retained where permitted or required by law.

9. Children

This informational website is not directed to children and does not knowingly solicit personal information from children.

10. Changes

We may update this policy from time to time. The effective date above identifies the current version.

11. Contact

Privacy enquiries may be sent to contact@complexcontents.com or addressed to Complex Billing Ltd, 65 Shipchenski prohod Str, #218, 1574 Sofia, Bulgaria.